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About us


Your technology partner

Amadeus is the leading transaction processor and provider of advanced technology solutions for the global travel and tourism industry

We provide distribution, IT and point-of-sale solutions to help customers adapt, grow, and succeed. Customer groups include travel providers (airlines, hotels, car rental companies, railway companies, ferry lines, cruise lines, insurance companies and tour operators), travel sellers (travel agencies) and travel buyers (corporations and travelers).

Amadeus is now committed more than ever to serving the North American market. With headquarters in Miami, Florida, and offices in Toronto, Ontario; Boston, Massachusetts; Alexandria, Virginia; Tucson, Arizona; and Chicago, Illinois; our company is immersed in the culture of travel across North America.

Our philosophy, approach and organization have evolved to better serve North American customers because we now have a keen understanding of the unique challenges and opportunities ahead. Yet our presence in 219 markets gives us a global footprint and the breadth of an international perspective on this increasingly fluid and interconnected industry.

Amadeus North America, Inc. headquarters:
9250 NW 36th Street
Miami, Florida 33178
Tel: 1.888.AMADEUS

Amadeus North America's Canadian office:
14 Duncan Street, Suite 301
Toronto, Ontario, Canada
M5H 3G8
Tel: 1.888.611.5554

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Amadeus in the news

Tnooz: Amadeus unveils competition to improve the travel experience
Amadeus launches a global contest to find and develop new ideas and projects that will help transform the travel experience.

Travel Market Report: Amadeus gets EMD OK, but more airline prep needed
Robert Buckman, director, airline distribution strategy for Amadeus Americas, provides insight on IATA’s approval to make the Electronic Miscellaneous Document (EMD) available to travel agencies for the first time, which will enable agents to sell airlines’ ancillary services through the global distributions system.

Business Travel News: GDSs upgrade tech, systems to improve hotel distribution
Newly launched Amadeus Hotel Platform is included in this round-up story about the increasing investments being made by global distribution system operators in their hotel offerings to improve processes through enhanced technologies.

Amadeus in the blogosphere

Have Business, Will Travel
Check out the latest from blogger, Amadeus global account manager and self-described “business travel vagabond,” Mike Valkevich. In his latest posts, he explores how cultivating a culture that can face and embrace failure is critical, and also contemplates takeaways on travel from other blogs.

Awards & recognition

Kay Urban receives Lifetime Achievement Award at Travel Weekly's Readers Choice Awards
President and CEO of Amadeus Americas, Kay Urban, was honored with a Lifetime Achievement Award during Travel Weekly’s Readers Choice Awards event held at The Plaza Hotel in New York City on December 16.