Business travel IT solutions & consulting
About Us

About Amadeus technology offer

As the leading provider of IT solutions to the travel and tourism industry, Amadeus North America is the chosen technology partner for providers, sellers and buyers of travel. We provide distribution, IT and point-of-sale solutions to help customers adapt, grow, and succeed in the rapidly evolving travel industry.

With an impeccable track record of delivering the best travel technology across the globe, Amadeus has more than two decades of experience in IT innovations and solutions. Amadeus enables the travel supply chain with airline IT and hotel solutions, e-commerce, content and distribution and travel agency IT.

Our Travel Technology Consulting offer answers our customers’ business needs by converging the power of innovation, social and business intelligence and operations expertise. Our diverse portfolio of solutions includes distribution services, airline IT services and travel IT services.

As providers of highly-customized and technologically-sophisticated travel IT solutions, Amadeus Travel Technology Consulting develops made-to-measure solutions that optimize business operations and streamline processes. Our IT consulting services have given many of the industry's most successful organizations the tools necessary to realize the full potential of their business development and IT investments.

Local expertise and global reach

We're committed to North America more than ever before. You can also count on Amadeus' global footprint in 219 markets to help you serve areas outside North America and expand into new territories.

Vic Pynn, Executive Vice President, Amadeus Americas speaks about Amadeus' renewed commitment to North America.

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Vic Pynn, recently named one of the 25 Most Influential Executives of the Business Travel Industry by Business Travel News, is the leader of our dedicated team of travel experts. A long-time veteran of the travel and technology industries, Vic oversees Amadeus’ efforts related to travel agency IT and hotel IT consulting for corporate travel, large and multinational travel agencies, hotels, and online travel agencies in the US, Canada and Latin America. Together with his management team, Vic provides first-rate travel IT solutions built using cutting-edge, future-proof technology and shaped with the strategic business and operations needs of each individual customer.

Darrin Deck, Vice President, Sales and Account Management, Amadeus North America

Darrin oversees Amadeus’ client relationships with corporate travel companies and online travel agencies in the US and Canada. He provides leadership in sales, marketing and the delivery of Amadeus’ IT and distribution services, capabilities and solutions. With more than 25 years in the travel and technology industries, Darrin has vast experience in corporate travel management, leisure travel fulfillment, automation and processing. He brings significant expertise in data management—an area of growing interest in the travel sector and a focus for Amadeus in helping customers achieve their business objectives.

Sébastien Gibergues, Vice President, Travel Technology Consulting, Amadeus Americas

As head of the Amadeus Americas Travel Technology Consulting group, Sébastien leads a team of highly specialized marketing, e-commerce and data experts to develop unique industry insights and best practices for the travel industry. He is an expert in helping distribution and IT leaders develop new business models that capitalize on the evolution of travel industry trends. Sebastien’s deep understanding of the economic and business factors driving IT strategies and long-term investments deliver success for clients in both the travel agency and airline sectors.

Stephen Puente, Manager, Business Development, Hotel IT, Amadeus Americas

As manager of Amadeus’ Hotel IT practice in the Americas, Stephen leads strategic consulting engagements focused on enabling hotels to grow their customer value through technology. A veteran in the travel and hospitality industry, Stephen has excelled at successfully delivering technology solutions to Fortune 500 corporations, airlines and travel management companies. Stephen's early contributions at one of the original online booking tools led to some of the first direct links that changed the landscape of travel distribution.

Flavio Calhau Mesquita, Regional Director, Amadeus Latin America

Flavio leads Amadeus' account management and sales efforts for global and regional travel agencies in Latin America. With more than 20 years of experience in the travel, government and telecommunications industries, Flavio has expertise that spans across several areas, including business development, sales, contract management and information technology. Prior to joining Amadeus in 2006, Flavio held senior IT positions in companies ranging from early start-ups to Fortune 100 firms.

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